We request that you arrive about 20 minutes prior to your appointment so that we may properly receive you.
Late arrivals cannot receive an extension of time.
For your convenience, a 20% gratuity is added to your total spa services (and lunch orders).
A minimum of 8 hours advance notice is required for cancellations or rescheduling to avoid a 50% service charge for booked services.
Cancellations with less than 8 hours notice and not showing for an appointment will be charged a full price and gratuity.
Please feel free to contact us if you have any questions.